WASTE CLEAN-UP POLICIES  **We do not use unsanitary equipment. All of our equipment is disinfected after every service. **You are responsible for providing us with a pre-approved on site outside trash receptacle or waste container for use at the time service is performed. ** In an extreme case, if an aggressive animal should happen to get loose during service and attack us, we do carry nonviolent canine oil based dog repellant spray for our protection which we will use to control the dog. If an incident does occur, you will be responsible for any resulting fees. **We do not clean within a chained dog's reach if he exhibits aggressive behavior toward us. **We do not work with children in the yard (We love children, but safety & work efficiency come first!) **We are not responsible for picking up toys, trash, chemicals, yard equipment, or any miscellaneous items other than dog waste in yards. Although we will try to report any if we notice them, we do not check.... Nor are we ever responsible for checking, for any potential safety hazards or conditions in yards or around yards and homes. Any existing items or situations that may cause potential safety hazards to pets, children, and our service team are the sole responsibility of the homeowner. We are not safety guards --we just scoop poop! **If we are there to just perform outside waste scooping service, we do not accept responsibility for any aspect of the security of your home. **We do not jump or climb fences! If your yard is locked at the time of service, we will not be able to perform the clean-up. The first time your yard is locked at a scheduled clean-up, we will call and reschedule a new visit with you. The second time we come for a scheduled service (and every time thereafter) and the yard is locked, we will leave without performing the service and WILL charge you the normal clean up fee. **Please give us 24 hours notice for cancellations. **We do not perform service during inclement weather. We will reschedule a visit for you at an approved time. **All supplies & delivery fees must be paid in full at the time of scheduled delivery or items will not be left. If we miss you the first time, we will make a second attempt to deliver the items at your next scheduled service. If you are not home to pay for the items the second time, the items will then be returned to the store and you will be billed for two delivery payments. **We will not be responsible for lost or stolen delivery items if no one is home at the time of scheduled delivery to accept pre-paid items that are requested to be left. If you do not trust your neighbors, please be present at the time of delivery! **There will be a $35.00 fee for bounced checks/payments and all services will be temporarily discontinued until all fees are paid in full. When service is resumed, a new start up fee will be required and possibly another first time clean up fee. ** Payments are expected in a timely manner, all delinquent payments one month or more overdue may be sent to a collection agency. All accounts sent to a collection agency will incur a $40.00 service fee. Please contact us by phone at (717) 818-0648 or (717) 515-7252 or by email at puppdoo@yahoo.com if you ever have any questions or concerns. We will be happy to help you!! Payments may be paid on-site at service time or mailed to us. Please make checks or money orders payable to Pup-P-Doo Crew & Kit-T-Doo Crew. Please remember to include PA sales tax with payments!                      Pup-P-Doo Crew & Kit-T-Doo Crew                                      P.O. Box 20255                                      York, PA 17402                               Phone:  (717) 818-0648                                                         OR                                               (717) 515-7252          Pup-P-Doo Crew & Kit-T-Doo Crew, PO Box 20255, York, PA 17402